As a manufacturer and a distributor that installs and services its products, we offer extra value to homebuilders.
What does it mean to be the only fully integrated provider of hearth and healthy home products? To builders, as well as homebuyers, it means a lot.
Market-driven products: The feedback we gain from working with homebuilders and homeowners drives the development of new design solutions or product enhancements. This direct information flow also ensures that we manufacture only what the market needs and ensure that the installation is easy for the builder.
Product availability: As a manufacturer with multiple facilities we have the capability to adjust our production levels to respond quickly to increased demand and maintain a seamless flow of inventory.
Dependability: We offer you peace of mind by consistently delivering quality, value and exceptional service to you and your customers. By taking full responsibility for the delivery, installation and service of our hearth and home products, for the life of the product in the home; this turnkey system saves homebuilders time and money. In addition, we encourage homeowners to contact us directly with questions or issues, so homebuilders don’t have to get involved.
Warranty: There is never a question about who is responsible should a product service issue arise because we warrant both the product and the installation.
Quality assurance: Quality is designed into every process, beginning in our ISO 9001 factories and extending to our installers and service technicians.
• NFI (National Fireplace Institute) Certification.
• Innovative methods of training and communication assure our crews are accountable for a factorycertified installation.
• We embrace opportunities to train and communicate with local inspectors to validate their understanding of our products and installation processes.
• We continue to explore our processes to improve our "Fireside Hearth & Home Standards Program."
Large selection of facing products: Fireside Hearth & Home is the largest manufacturer of mantels and cabinetry for fireplaces and the largest importer of slate, marble and granite for the hearth industry. With these facing options, we’re able to install not just a fireplace, but a complete fireplace system, to enhance the appeal of the home.
Marketing support: Our wide range of sophisticated programs and services enhance the value of our products in builder homes:
• Customized literature
• Training programs for sales agents
• Extensive model home offerings
• Homeowner product orientation
By working with a fully integrated provider of hearth and healthy home products, homebuilders can focus on what they do best, while adding value to their homes. Fireside Hearth & Home works with thousands of homebuilders year after year. Our distribution centers are located in major markets, with more centers planned for the future. We have a long history of excellence, but in our minds, we’ve only just begun.