Fireside wants to make the care and maintenance of your hearth product as easy as possible. Because of this, we’ve created product specific use and care videos to help ensure that you have all of the information you need to properly operate your model. View our collection of video tutorials to troubleshoot, change settings, and keep your product working like new.

Gas Fireplace Operation


How to Clean the Glass on a Gas Fireplace


Gas Fireplace Troubleshooting


Gas Fireplace Odor


RC300 IntelliFire Plus Wireless Remote


Locating Your Heat & Glo Model and Serial Number


Resetting Your IntelliFire Plus Ignition System


Resetting your RC100/200/300 Remote Control


Synching your Smart Stat/Batt Fireplace Remote


What is a Direct Vent Gas Fireplace