Relax, your hearth is in our hands.

Once your fireplace is expertly installed, we offer a choice of two Certifire™ fireplace plans to deliver the kind of piece-of-mind protection you can rely on.

Gold – 3 year plan

With the Gold Plan, you’re assured optimal performance. Our annual hearth inspections ensure a continued showroom fresh fireplace. Plan includes:

  • Three annual preventive maintenance service calls—and we proactively schedule
  • Three-year service plan on parts

Silver – 1 year plan

The Silver Plan offers you one preventive maintenance service call in one year. This hands-on approach assures your hearth products will sparkle with that showroom-fresh look. Plan includes:

  • One preventive maintenance service call—and we proactively schedule

Plans at-a-glance

What you get with planGoldSilver
Years of service31
Annual Preventive MaintenanceYesYes
Proactive call to schedule (yearly)YesYes
Warranty Program
Parts included
Yes
Yes
No
N/A
Available on units older than 12 monthsNoYes
TOTAL COST*$549$189

*Additional charges may apply.
NOTE: If the appliance has not been serviced in the past 5 years, a charge of $249 will be charged for the initial service and then in subsequent years a discount will be eligible per the rates listed above.

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