Relax, your hearth is in our hands.
Once your fireplace is expertly installed, we offer a choice of two Certifire™ fireplace plans to deliver the kind of piece-of-mind protection you can rely on.
Gold – 3 year plan
With the Gold Plan, you’re assured optimal performance. Our annual hearth inspections ensure a continued showroom fresh fireplace. Plan includes:
- Three annual preventive maintenance service calls—and we proactively schedule
- Three-year service plan on parts
Silver – 1 year plan
The Silver Plan offers you one preventive maintenance service call in one year. This hands-on approach assures your hearth products will sparkle with that showroom-fresh look. Plan includes:
- One preventive maintenance service call—and we proactively schedule
Plans at-a-glance
| What you get with plan | Gold | Silver |
|---|
| Years of service | 3 | 1 |
| Annual Preventive Maintenance | Yes | Yes |
| Proactive call to schedule (yearly) | Yes | Yes |
Warranty Program
Parts included | Yes
Yes | No
N/A |
| Available on units older than 12 months | No | Yes |
| TOTAL COST* | $549 | $189 |
*Additional charges may apply.
NOTE: If the appliance has not been serviced in the past 5 years, a charge of $249 will be charged for the initial service and then in subsequent years a discount will be eligible per the rates listed above.
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