Fireside wants to make the care and maintenance of your hearth product as easy as possible. Because of this, we’ve created product specific use and care videos to help ensure that you have all of the information you need to properly operate your model. View our collection of video tutorials to troubleshoot, change settings, and keep your product working like new.

Gas Fireplace Operation

How to Clean the Glass on a Gas Fireplace

Gas Fireplace Troubleshooting

Gas Fireplace Odor

IntelliFire™ Touch RC400 Touchscreen Remote Control

RC300 IntelliFire Plus Wireless Touchscreen Remote

Locating Your Heat & Glo Model and Serial Number

Resetting Your IntelliFire Plus Ignition System

Resetting your RC100/200/300 Remote Control

Synching your Smart Stat/Batt Fireplace Remote

What is a Direct Vent Gas Fireplace