Relax, your hearth is in our hands.
Once your fireplace is expertly installed, we offer a choice of two Certifire™ fireplace plans to deliver the kind of piece-of-mind protection you can rely on.
Gold – 3 year plan
With the Gold Plan, you’re assured optimal performance. Our annual hearth inspections ensure a continued showroom fresh fireplace. Plan includes:
- Three annual preventive maintenance service calls—and we proactively schedule
- Three-year service plan on parts
Silver – 1 year plan
The Silver Plan offers you one preventive maintenance service call in one year. This hands-on approach assures your hearth products will sparkle with that showroom-fresh look. Plan includes:
- One preventive maintenance service call—and we proactively schedule
|What you get with plan||Gold||Silver|
|Years of service||3||1|
|Annual Preventive Maintenance||Yes||Yes|
|Proactive call to schedule (yearly)||Yes||Yes|
|Available on units older than 12 months||No||Yes|
*Additional charges may apply.
NOTE: If the appliance has not been serviced in the past 5 years, a charge of $249 will be charged for the initial service and then in subsequent years a discount will be eligible per the rates listed above.